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Channel: The PeoplePulse Blog » Customer & Client Surveys
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Top 5 survey mistakes you’re making

Save yourself from making one of the top survey mistakes and you'l enjoy better response rates and more accurate results. Continue reading →The post Top 5 survey mistakes you’re making appeared first...

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Understanding personality and preference in consumer surveys

Discover how online surveys not only offer insight into individual experiences, but are also an effective means of identifying wider trends. Continue reading →The post Understanding personality and...

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Billions of dollars lost by poor customer service in Australia each year

Discover the ways in which your business can avoid the trap of poor customer service, and improve satisfaction for staff and clients alike. Continue reading →The post Billions of dollars lost by poor...

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How to hook your online clients

Content marketing is becoming more and more common, making it important to provide your customers with the questions that can help enhance your brand. Continue reading →The post How to hook your online...

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Why is word-of-mouth marketing still important?

Here are some great reasons why you should consider using the word-of-mouth marketing ploy to your business' advantage. Continue reading →The post Why is word-of-mouth marketing still important?...

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Could poor customer service be losing your business customers?

Here are some of the dangers of not running regular customer satisfaction surveys and what you can do to ensure your customers remain happy with the level of service offered. Continue reading →The post...

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How can your business reduce absenteeism?

Here are some great steps you can take in your business to reduce staff absenteeism and boost engagement. Continue reading →The post How can your business reduce absenteeism? appeared first on The...

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5 easy tips to keep your customers happy

Here are some of the great ways you can boost satisfaction within your client base to keep your customers coming back. Continue reading →The post 5 easy tips to keep your customers happy appeared first...

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How can a customer engagement survey help your marketing team?

A customer satisfaction survey could provide your marketing team with some tools to help create more relvant campaigns, further improving business. Continue reading →The post How can a customer...

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The business case for employee engagement

Engaged employees can have a trickle-down effect on your entire organisation, including your customers. Continue reading →The post The business case for employee engagement appeared first on The...

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What are the benefits of engaged employees?

Are you using feedback from your customers to help drive employee engagement? Continue reading →The post What are the benefits of engaged employees? appeared first on The PeoplePulse Blog.

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5 tips for asking the best questions

Here are some tips to help you prepare the best possible questions when you send out a customer survey. Continue reading →The post 5 tips for asking the best questions appeared first on The PeoplePulse...

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Where does innovation come from?

What role do customers have in innovation? Here are some great ways your brand could benefit from a customer survey. Continue reading →The post Where does innovation come from? appeared first on The...

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Could customer surveys save your client base?

Here are some of the benefits you can gain by sending out a customer satisfaction survey. Continue reading →The post Could customer surveys save your client base? appeared first on The PeoplePulse Blog.

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Big data vs traditional marketing

Here are some reasons why big data can never eclipse traditional marketing such as customer surveys when it comes to collecting important data. Continue reading →The post Big data vs traditional...

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How to balance a customer survey with their right to privacy

In the modern age it can be difficult to balance the search for information with your customer's desire for privacy. Here are some tips to help you. Continue reading →The post How to balance a customer...

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How important is timing to your staff surveys?

Here are some tips to help you choose the best time to send out survey questions to businesses and individual customers. Continue reading →The post How important is timing to your staff surveys?...

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Should you make surveys mobile friendly?

Here are some tips to help you capture those who check their emails on their mobile phones. Continue reading →The post Should you make surveys mobile friendly? appeared first on The PeoplePulse Blog.

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How long should a survey be?

You run the risk of 'drop out' by creating a survey that will take more than 10 minutes to complete, but what else do you risk? Continue reading →The post How long should a survey be? appeared first on...

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Why is it important to say thank you

It is important to thank customers who give responses to your customer satisfaction survey. Continue reading →The post Why is it important to say thank you appeared first on The PeoplePulse Blog.

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