Top 5 survey mistakes you’re making
Save yourself from making one of the top survey mistakes and you'l enjoy better response rates and more accurate results. Continue reading →The post Top 5 survey mistakes you’re making appeared first...
View ArticleUnderstanding personality and preference in consumer surveys
Discover how online surveys not only offer insight into individual experiences, but are also an effective means of identifying wider trends. Continue reading →The post Understanding personality and...
View ArticleBillions of dollars lost by poor customer service in Australia each year
Discover the ways in which your business can avoid the trap of poor customer service, and improve satisfaction for staff and clients alike. Continue reading →The post Billions of dollars lost by poor...
View ArticleHow to hook your online clients
Content marketing is becoming more and more common, making it important to provide your customers with the questions that can help enhance your brand. Continue reading →The post How to hook your online...
View ArticleWhy is word-of-mouth marketing still important?
Here are some great reasons why you should consider using the word-of-mouth marketing ploy to your business' advantage. Continue reading →The post Why is word-of-mouth marketing still important?...
View ArticleCould poor customer service be losing your business customers?
Here are some of the dangers of not running regular customer satisfaction surveys and what you can do to ensure your customers remain happy with the level of service offered. Continue reading →The post...
View ArticleHow can your business reduce absenteeism?
Here are some great steps you can take in your business to reduce staff absenteeism and boost engagement. Continue reading →The post How can your business reduce absenteeism? appeared first on The...
View Article5 easy tips to keep your customers happy
Here are some of the great ways you can boost satisfaction within your client base to keep your customers coming back. Continue reading →The post 5 easy tips to keep your customers happy appeared first...
View ArticleHow can a customer engagement survey help your marketing team?
A customer satisfaction survey could provide your marketing team with some tools to help create more relvant campaigns, further improving business. Continue reading →The post How can a customer...
View ArticleThe business case for employee engagement
Engaged employees can have a trickle-down effect on your entire organisation, including your customers. Continue reading →The post The business case for employee engagement appeared first on The...
View ArticleWhat are the benefits of engaged employees?
Are you using feedback from your customers to help drive employee engagement? Continue reading →The post What are the benefits of engaged employees? appeared first on The PeoplePulse Blog.
View Article5 tips for asking the best questions
Here are some tips to help you prepare the best possible questions when you send out a customer survey. Continue reading →The post 5 tips for asking the best questions appeared first on The PeoplePulse...
View ArticleWhere does innovation come from?
What role do customers have in innovation? Here are some great ways your brand could benefit from a customer survey. Continue reading →The post Where does innovation come from? appeared first on The...
View ArticleCould customer surveys save your client base?
Here are some of the benefits you can gain by sending out a customer satisfaction survey. Continue reading →The post Could customer surveys save your client base? appeared first on The PeoplePulse Blog.
View ArticleBig data vs traditional marketing
Here are some reasons why big data can never eclipse traditional marketing such as customer surveys when it comes to collecting important data. Continue reading →The post Big data vs traditional...
View ArticleHow to balance a customer survey with their right to privacy
In the modern age it can be difficult to balance the search for information with your customer's desire for privacy. Here are some tips to help you. Continue reading →The post How to balance a customer...
View ArticleHow important is timing to your staff surveys?
Here are some tips to help you choose the best time to send out survey questions to businesses and individual customers. Continue reading →The post How important is timing to your staff surveys?...
View ArticleShould you make surveys mobile friendly?
Here are some tips to help you capture those who check their emails on their mobile phones. Continue reading →The post Should you make surveys mobile friendly? appeared first on The PeoplePulse Blog.
View ArticleHow long should a survey be?
You run the risk of 'drop out' by creating a survey that will take more than 10 minutes to complete, but what else do you risk? Continue reading →The post How long should a survey be? appeared first on...
View ArticleWhy is it important to say thank you
It is important to thank customers who give responses to your customer satisfaction survey. Continue reading →The post Why is it important to say thank you appeared first on The PeoplePulse Blog.
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